Refund policy

We stand behind the quality of ClearCup.

If you are not satisfied with your purchase, you may request a return within 30 days of delivery.

Eligibility for Returns

To be eligible for a return:

Item must be unused and unopened
The item must be in its original packaging
Return must be requested within 30 days of delivery

Due to the consumable nature of our product, opened or used items are not eligible for return.

Return Shipping

Customers are responsible for return shipping costs.
Original shipping fees are non-refundable.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Refunds

Once your return is received and inspected, we will notify you of approval.
Approved refunds are issued to the original payment method.

Damaged or Incorrect Orders

If your item arrives damaged or incorrect, contact us within 7 days of delivery at:

contact.clearcup@gmail.com

We will make it right.

Frequently Asked Questions

What exactly is ClearCup?

ClearCup is a cleaner designed specifically to remove the mineral buildup that forms inside water appliances over time. It uses high-purity citric acid because that’s the compound commonly used to safely dissolve those deposits.

Is it safe for appliances I drink from?

Yes. After the rinse cycle, nothing remains inside the machine. No smell, no residue, and no effect on taste.

Will this harm my appliances or surfaces?

No. ClearCup targets mineral buildup, not the material underneath it. When mixed with water, it safely cleans metals, glass, and internal water pathways found in household appliances and fixtures.

What can I use it on?

Anywhere water leaves buildup, including: Coffee makers Kettles Dishwashers Ice makers Humidifiers Sinks & faucets Toilets & shower areas If minerals collect there, ClearCup removes them.

Why use this instead of vinegar?

Vinegar can leave odor and lingering flavor. Citric acid dissolves the deposits and rinses away clean so surfaces and appliances return to normal.

Do I still need this if my appliance works fine?

Yes. Buildup starts long before visible problems. Regular cleaning keeps appliances working properly and helps prevent premature wear.

Why choose ClearCup instead of generic citric acid?

Generic citric acid is packaged for many unrelated uses. ClearCup is portioned and guided specifically for removing mineral buildup inside household appliances, so you use the right strength and rinse clean every time. No guessing measurements. No leftover taste.

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Refund policy

Eligibility for Returns

Return Shipping

Refunds

Damaged or Incorrect Orders

Frequently Asked Questions

Refund policy

Eligibility for Returns

Return Shipping

Refunds

Damaged or Incorrect Orders

Frequently Asked Questions

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